![]() ![]() To see if this is the case, remove all CDs, DVDs, USBs and other external devices from your PC. There’s also a chance your computer is bogged down, interfering with your scanning. Trying to use the device as it’s powering up may slow it down or cause another error, so you want to give it time to turn back on before you give it any commands. Then, give your device time to power up before you try to use it again. When you let your scanner rest in the off position for a couple of minutes, it’ll have time to power off completely. Software may malfunction when it is overused, overloaded or otherwise interfered with.Īfter you power down your device, wait a few minutes before you press the restart button. People need sleep, sustenance, shelter and other necessities to live. Restarting your scanner can magically resolve issues you’re having, but why? The easiest way to understand this occurrence is to think of a human. 1) Issues Fixed With the Oldest Tricks In the Book If no error message is found, though, the common problems and solutions reviewed below will come in handy. Your scanner will also likely provide you with step-by-step instructions on how you can move forward. Generally, the issue will display on the scanner. If it’s not, check your computer’s error messages. To begin the troubleshooting process, look to see if your scanner is displaying an error code. ![]() However, much of the information below can also be applied to stand-alone scanners. In general, this article will be most helpful for users with scanning printers. If you are having any kind of difficulty determining which type of scanner you have, consider reaching our HelpCloud Technicians for remote support to help you resolve the issue. This article contains information on two common types of scanners, flatbed and sheet-fed scanners. Depending on the issue and which device you use, different steps should be carried out to troubleshoot the malfunction. There are many things that can go wrong during the scanning process. Of course, technology doesn’t always cooperate, especially when you seem to need it most. Selecting a region changes the language and/or content on you need to scan something quickly, you want your devices to work properly.
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